When installing SP2 on a SQL 2008R2 Cluster, the installation fails with no apparent reasons. No errors are listed in the event logs
Final
result:
The patch installer has failed to update the following instance: <Instance Name >. To
determine the reason for failure, review the log files.
Exit
code (Decimal):
-568706566
Exit
facility
code: 1562
Exit
error
code:
14842
Exit
message:
The patch installer has failed to update the following instance: <Instance Name >. To
determine the reason for failure, review the log files.
Start
time:
2014-08-09 21:10:32
End
time:
2014-08-09
21:35:56
Requested
action:
Patch
Instance <,Instance Name> overall summary:
Final
result:
The patch installer has failed to update the shared features. To determine the
reason for failure, review the log files.
Exit
code (Decimal):
-568706566
Exit
facility
code: 1562
Exit
error
code:
14842
Exit
message:
Element not found. (Exception from HRESULT: 0x80070490)
Start time:
2014-08-09 21:24:36
End
time:
2014-08-09 21:35:50
Requested
action:
Patch
Cause :
The error is caused if there are offline and removed disks inside the
cluster
Resolution:
1) Run the Windows Cluster Validation Report and see the error "Element not found." in Disk Configuration "
2)The error is caused if there are offline and removed disks inside the
cluster (that are no longer presented to the server nodes).
3)Removing the
disks and re-run the installer will fix the problem
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